Warranty Information
Our gear is covered by a 1 year warranty, starting from the day it was purchased
What is covered?
- Any manufacturing defect to the product
What is not covered?
- Normal wear and tear
- Failure to maintain the product as advised in the user instructions
- Accidental or willful damage
- Airline damage
- Repair or modification carried out by a non-approved retailer
- The use on non-genuine Chicco spare parts or accessories
- Child outgrowing the product or change of mind
- Damage to handle foams, wheels and fabrics caused in use
For warranty information, please contact the Chicco Canada Customer Service TOLL-FREE at 1-800-667-8184
Customer service is open Monday-Friday, 8:30 am – 5 pm (Eastern). We are closed Saturdays & Sundays.
When calling be sure to have the following information ready:
- Model Number
- Serial Number
- Date of Manufacture
* this information is located on a white sticker on the frame of your product
For Warranty Questions, please have the following available: